Overview

Thank you for choosing Hypd Supps! We strive to provide you with the best possible shopping experience. To ensure transparency and clarity, we have outlined our shipping and return policy below. By placing an order on www.hypdsupps.com, you agree to abide by these policies.

Shipping Policy:

  1. Order Processing: a. Once your order is successfully placed, it will be processed within 1-2 business days. Please note that business days exclude weekends and public holidays. b. We will send you a confirmation email with your order details and tracking information once your order has been shipped.

  2. Shipping Methods and Delivery Time: a. We offer standard shipping to addresses within the United States. b. The estimated delivery time for standard shipping is 3-7 business days. c. Please note that delivery times may vary depending on your location and any unforeseen circumstances.

  3. Shipping Fees: a. Shipping fees will be calculated and displayed during the checkout process. b. The shipping cost is based on the weight and dimensions of your order, as well as your shipping address.

  4. Order Tracking: a. You will receive a tracking number via email once your order has been shipped. b. You can track the progress of your shipment by visiting the designated carrier’s website and entering the provided tracking number.

Return Policy:

  1. Eligibility: a. We accept returns within 30 days from the date of purchase. b. To be eligible for a return, the product must be unused, unopened, and in its original packaging. c. Some products, such as perishable goods, intimate items, or gift cards, are exempt from being returned. Please contact our customer support for further information.

  2. Return Process: a. To initiate a return, please contact our customer support team with your order number and reason for return. b. Our customer support team will provide you with the necessary instructions for returning the product. c. Please ensure that the returned item is securely packaged to prevent any damage during transit.

  3. Refunds: a. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. b. If approved, the refund will be processed to the original payment method within 7 business days. c. Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs.

  4. Damaged or Defective Products: a. If you receive a damaged or defective product, please contact our customer support team immediately. b. We may request supporting evidence, such as photographs, to assess the damage or defect. c. If the damage or defect is confirmed, we will provide you with a replacement or issue a refund, including any associated shipping costs.

Please note that Hypd Supps reserves the right to modify or update this shipping and return policy at any time. It is recommended to review this policy periodically for any changes.

If you have any further questions or require assistance, please don’t hesitate to contact our customer support team at john@hypdsupps.com We are here to help!

Last updated: May 10, 2023.

Contact Us

If you have any questions on how to return your item to us, contact us:

john@hypdsupps.com

105 E. Mockingbird Ln. Suite B

Victoria, Tx 77904

620-708-9599