Eligibility: a. We accept returns within 30 days from the date of purchase. b. To be eligible for a return, the product must be unused, unopened, and in its original packaging. c. Some products, such as perishable goods, intimate items, or gift cards, are exempt from being returned. Please contact our customer support for further information.
Return Process: a. To initiate a return, please contact our customer support team with your order number and reason for return. b. Our customer support team will provide you with the necessary instructions for returning the product. c. Please ensure that the returned item is securely packaged to prevent any damage during transit.
Refunds: a. Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. b. If approved, the refund will be processed to the original payment method within 7 business days. c. Please note that shipping fees are non-refundable, and you will be responsible for the return shipping costs.
Damaged or Defective Products: a. If you receive a damaged or defective product, please contact our customer support team immediately. b. We may request supporting evidence, such as photographs, to assess the damage or defect. c. If the damage or defect is confirmed, we will provide you with a replacement or issue a refund, including any associated shipping costs.
Please note that Complete360 reserves the right to modify or update this shipping and return policy at any time. It is recommended to review this policy periodically for any changes.
If you have any further questions or require assistance, please don’t hesitate to contact our customer support team at firstname.lastname@example.org We are here to help!
Last updated: July 17, 2023.