Effective Date: [7/17/23]
Thank you for shopping with us at [HTTPS://HYPDSUPPS.COM]. We want you to be completely satisfied with your purchase. This Refund Policy outlines the terms and conditions for requesting a refund for products purchased through our website.
Eligibility for Refunds a. Products must be purchased directly from our website. If you purchased our products from a third-party retailer or reseller, please refer to their refund policy. b. Refund requests must be made within  days from the date of purchase. c. The product must be unused, in its original condition, and in the original packaging. d. We reserve the right to refuse a refund if we determine that the product has been used, damaged, or tampered with.
Process for Refund Requests a. To request a refund, please contact our customer support team at [firstname.lastname@example.org]. Provide your order number, a detailed description of the issue, and any supporting evidence such as photos or videos if applicable. b. Our customer support team will review your request and may require additional information or clarification. c. If your refund request is approved, we will provide you with instructions on how to return the product. The cost of return shipping will be your responsibility unless the product is deemed defective or the return is a result of our error. d. Once we receive the returned product and verify its condition, we will initiate the refund process. e. Refunds will be issued in the original form of payment used for the purchase. Please note that it may take  days for the refund to be processed and reflected in your account, depending on your payment provider.
Non-Refundable Items a. Certain products may be non-refundable due to hygiene, health, or safety reasons. These may include but are not limited to:
- Perishable goods
- Personal care and intimate items
- Downloadable or digital products
- Gift cards or vouchers
Defective or Damaged Products a. If you receive a defective or damaged product, please contact our customer support team immediately. We may request evidence of the defect or damage, such as photos or videos. b. We will evaluate the issue and, if confirmed, provide you with instructions for returning the product. c. Upon receipt and verification of the returned product, we will either replace the item or issue a refund, including any applicable shipping fees.
Exchanges a. We currently do not offer direct product exchanges. If you wish to exchange a product, please follow the refund process outlined above and place a new order for the desired item.
Shipping Costs a. Shipping costs, including those incurred for the initial purchase and return, are non-refundable unless the return is a result of our error or a defective product. b. If you received free shipping on your original order and the refund results in a change in the order value that no longer qualifies for free shipping, the cost of the original shipping will be deducted from your refund.
Modifications to the Refund Policy a. We reserve the right to modify or update this Refund Policy at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for any updates.
If you have any questions or need further assistance regarding our refund policy, please contact our customer support team at [email@example.com]. We are here to assist you and ensure your satisfaction with our products and services.